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Manufacturing Analytics

From inception through post-sale, one intelligent view.

A Hamleys toy analytics dashboard that unifies the product journey - from inception and development through launch and sales into post-sale - in one intelligent view. Reviews, warranty and repairs, support tickets, returns, and teardown lab findings sit alongside performance signals, sliced by product, brand, category, and time. Beyond simple KPIs: rolling unit and cost PPM, monthly trends, repair and return intensity, support cluster analysis, and forward-looking metrics (predicted sales, warranty claims, returns, support tickets, stock-out risk). A conversational Copilot runs multi-source deep dives and recommends prioritized next steps.

What it does

  • End-to-end signals: reviews, warranty, support, returns, teardown
  • Rolling unit/cost PPM, trends and intensity analysis
  • Predictive sales, claims, returns and stock-out risk
  • Conversational Copilot for multi-source deep dives